BUYER SUPPORT
Frequently Asked Questions
Find practical answers about tissue culture plants, wholesale orders, plant sourcing, import requirements, certificates, shipping and payment.
Tissue Culture Plants
What is tissue culture? +
Plant tissue culture is an efficient method of plant propagation. Plant cells, tissues, shoots, buds, or other small pieces of plant material are cultured under sterile and controlled conditions on a prepared nutrient medium. It is widely used for the commercial mass propagation of selected plant varieties.
What plants can be propagated by tissue culture? +
Many foliage plants, ornamental plants, flowering plants, nursery plants, and other commercially valuable plants can be propagated through tissue culture.
However, different species and varieties may respond differently to tissue culture. Their multiplication rate, rooting performance, growth rate, acclimatization performance, and other characteristics may vary.
How long can tissue culture plants stay in bag? +
The holding time depends on the plant species, plantlet size, growth stage, condition of the culture medium, and storage environment. Temperature and light can also affect how quickly the plantlets continue to grow inside the sealed bag.
For many of our commonly supplied tissue culture plantlets, approximately 25–45 days can be used as a practical reference under suitable conditions. However, this is not a fixed period for every variety, and we recommend confirming the expected holding time for the specific plant and batch.
How many tissue culture plantlets are packed in each bag or container? +
For our commonly used tissue culture bags, the number of plantlets per bag mainly depends on the plant variety and plantlet size. Most standard-sized plantlets are usually packed at approximately 8–10 plants per bag. Larger plantlets, such as some Agave varieties, may be packed at approximately 4–6 plants per bag.
Do tissue culture plants need acclimatization after arrival? +
Acclimatization is generally required after arrival.
Most of the tissue culture plantlets we supply are transported in sealed tissue culture bags. Before shipment, the plantlets have already completed the required in vitro culture stage at the tissue culture facility and are ready for shipment. The plantlets are then removed from their original culture containers, the roots are properly cleaned, and the plantlets are transferred into tissue culture bags containing freshly prepared culture medium. The bags are then sealed and prepared for transportation.
After arrival, the tissue culture plantlets need to gradually adapt to the new growing environment. This mainly includes changes in air humidity, light, ventilation, and normal growing conditions. With proper environmental control and correct handling, the entire acclimatization process is usually manageable.
Wholesale Plants & MOQ
What is the minimum order quantity for wholesale plants? +
Our standard minimum order quantity is 200 plants. For selected high-value or rare varieties, and for eligible trial orders, the MOQ may be reduced to as low as 50 plants. The final MOQ depends on the variety and specification.
Does the MOQ vary by plant variety or specification? +
Yes. If certain varieties have a high unit price or require special specifications, the MOQ can be adjusted. However, the specific MOQ can only be confirmed after we review the variety.
Can I mix different plant varieties in one wholesale order? +
Yes. We support mixed-variety orders, allowing you to purchase a broader assortment while reducing inventory pressure.
Can I place a trial order before buying in bulk? +
Of course. For first-time customers, we can support a minimum order of 50 plants. This allows you to test at a lower cost whether the plants can arrive safely and reliably in your country.
How are wholesale plant prices calculated? +
After reviewing our product catalog, please select the plants you are interested in and let us know the quantity and destination country. We will then calculate the product price, shipping cost, and any related document fees, if applicable.
Does the wholesale price change with order quantity? +
Yes. Larger order quantities may qualify for better unit pricing, depending on the plant variety, specification, and available quantity.
Can different plant sizes or growth stages be included in one wholesale order? +
Yes. Different plant sizes or growth stages can be included in the same order when available. However, plants at different stages may require different packing, shipping, and acclimatization conditions. For easier handling and more consistent growth after arrival, we generally recommend keeping the specification consistent within each variety whenever possible.
Plant Availability & Sourcing
What types of plants do you supply? +
We can supply various flowering plants, foliage plants, tissue culture plants, succulents, agaves, and plants for urban landscaping. You can send us the specific plants you are interested in, and we will check with our production bases.
How can I check current plant availability? +
Once you have prepared your plant list and contacted us, we will check the available stock with our production bases and then update you on the available quantities.
Can you supply plants that are not listed on your website? +
Of course. Since we have a large number of plant varieties, not all of them are listed on our website. We therefore welcome you to contact us directly for our product catalog or send us the specific plant varieties you need. We will then check the variety and stock availability with our production bases.
Can you help source specific varieties, including rare or hard-to-find plants? +
Yes. We can help check specific varieties, including rare or hard-to-find plants. You only need to tell us which varieties you are looking for. It is best to include photos so we can identify the plants more clearly. We will then check the availability of the corresponding varieties for you.
Can I send you a plant list for sourcing? +
Of course. Plants are different from regular products because there are so many varieties. Our product catalog may not include every plant you need. Once you send us your plant list, we will help check and source the corresponding available stock.
What information should I provide for plant sourcing? +
Please provide as much detailed information as possible, such as the plant varieties you need, quantity, destination country, whether you have an import permit, and your required delivery time. This will help us serve you more efficiently.
Can you source multiple plant varieties for one order? +
Of course. We support mixed-variety orders to help minimize your inventory pressure while allowing you to add more varieties to your nursery. The order is still subject to the applicable MOQ requirements.
Can you source tissue culture plants, young plants, and nursery plants together? +
Yes. We can source different plant stages within the same purchasing project. However, tissue culture plantlets, rooted young plants, and nursery plants may require different packing, shipping, and import arrangements. Depending on the destination country, plant condition, and shipping requirements, we may recommend separate packing or separate shipments.
How often does your plant availability change? +
Plant availability can change with current orders and production schedules. For many varieties, stock and availability may change within approximately 1–3 months, and some production cycles are planned on a roughly quarterly basis. However, the actual timing varies by plant variety and the production schedule of our tissue culture lab and greenhouses. Therefore, after you select the plants, we will confirm the latest availability with our production bases.
Can you reserve plants for an upcoming order? +
Yes. We can reserve plants in advance for upcoming orders, depending on the variety, quantity, and current availability. Many customers reserve plants ahead of time for future orders or prepare stock for the next peak sales season. Please let us know your expected varieties, quantities, and purchase schedule so we can check and arrange the reservation for you.
Can you provide current photos or videos of available plants before ordering? +
Yes. We can take current photos or videos of the available plants to show you their actual condition and specifications. This allows you to review the plants more clearly before confirming your order.
Can I get your latest plant catalog, availability list, and price information? +
Yes. Please contact us for the latest product catalog and let us know your requirements. We will check the current availability and provide the corresponding price information as soon as possible.
Can you source plants according to a specific size or specification? +
Yes. We have rooted and fully acclimatized plants available in our greenhouses, but I generally recommend carefully evaluating this option for international orders. Larger rooted plants may require different packing or growing media depending on the plant type and shipping method, and some countries have stricter import requirements for plants shipped with soil or growing media. Additional documents, inspections, or phytosanitary requirements may also apply.
In addition, the extra weight can greatly increase shipping costs. The total cost is usually much higher than shipping tissue culture plantlets in bags. For varieties suitable for tissue culture supply, I generally recommend bagged tissue culture plantlets as a more economical option for international shipping.
What happens if a requested plant is temporarily unavailable? +
If a requested plant is temporarily unavailable, we will contact you first. You can choose another plant variety of equal value as a replacement. The amount can also be kept as a balance and deducted from your next order, or we can refund the unavailable item or price difference.
Do you inspect sourced plants before shipment? +
Yes. We will confirm the variety, plant health, condition, specifications, and other details. We will also take photos and send them to you for confirmation.
Can you consolidate plants from different locations before export? +
Yes. We need to gather the plants together for inspection and phytosanitary certificate preparation. For plants within the same order batch, we will generally consolidate and ship them together when the timing, plant condition, and export requirements allow.
Can you help source plants for large nursery or landscape projects? +
Yes. We are very happy to help you source plants in China for large nursery or landscape projects. You can send us your plant list, required quantities, specifications, and destination country, and we will do our best to assist you throughout the sourcing and purchasing process.
Can you source plants that meet the import requirements of my country? +
Yes. You can send us the list of plant species or varieties approved for import into your country, together with the required quantities, and we will check and prepare the corresponding plants for you. The buyer should confirm the final import permit and local entry requirements, while we can assist with the required plant preparation and export documents from China.
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